FMLA
Administration

Advanced technology, backed by exemplary service.

BASIC has grown to become a nationwide leader in FMLA outsourcing thanks to our proprietary software and superior service. We help employers as small as 50 employees to as large as 15,000 employees administer their FMLA and absence management effectively, efficiently, and most importantly, with expert compliance.

Features that benefit you:

4 Different Service Levels Available

Employer and Employee Portals

Web Call-Off and IVR Phone Line to Report FMLA

Experts at Recognizing and Tracking Intermittent FMLA

Experienced and Dedicated FMLA Case Managers

Concurrent Tracking of Disability, Paid Leave, and Workers’ Compensation

Service options for any employer!

FMLA Ease

Going one step further, BASIC will provide administration support to employers that have a low frequency of FMLA claims. The employer has the ability to manage attendance and absences, but when they come across a potential claim, they notify us and we go through the certification process while providing the employer with all the details, policies and documentations needed to ensure compliance.

FMLA Ease Plus

With this solution you get all of the same benefits as FMLA Ease along with a Web Call-Off and/or Interactive Voice Response (IVR) systems, which will give employees 24/7 access to a web call-off page and/or an automated toll-free call-in number to track their FMLA absences. The Web Call-Off can be accessed from any web enabled device including smart phones, computers, tablets and laptops. The IVR can be programmed for single or multiple locations tracking continuous and intermittent leave events. With your employees reporting their absences directly to our team of experts, you outsource the liability of having to recognize a potential FMLA event.

Harness BASIC’s technology by giving your employees access to an automated 24/7 call-in number and web call off to track their FMLA absences. Employers will love the single intake hub that captures all continuous and intermittent FMLA events. Plus, enjoy access to both our Employer & Employee Portals which provides business owners and employees with convenient and intuitive access to everything they need to manage their FMLA. All backed by BASIC’s expertise and exemplary service!

Request a customized demo for your company!

Outsourcing FMLA to BASIC Could Result in Huge Savings for Employers!

Benefits of BASIC’s FMLA Solutions

Fair and consistent application of FMLA, meeting Federal and State Legislative requirements for all employees at all locations
A variety of service options to fit the needs of every employer
Easily identify claim trends or abnormalities by individual to help pinpoint potential abuse
Service can be programmed for single or multiple location tracking
Filter, sort, and export call off data by location, department, or position for specified time periods using our portals
Progressive ADA notifications sent to the employer when ADA may be a factor
Training provided for supervisors covering the functionality and portal benefits
Automated email notifications to supervisors and human resources are both efficient and documented
Sites securely record real time and historical absence data that is easily exported to other applications
Proactive Return-to-Work Report for employers to keep track of their employees return-to-work dates
Intermittent leave, the hardest FMLA instances to track, is our specialty
We work with all STD Carriers, no need to implement a new FMLA administration process every year or two when the employer changes carriers

Check out the financial impact BASIC’s FMLA Administration had for a current client!

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Best-in-class service

Streamlined implementation process for each client
Dedicated FMLA Case Manager for each client
Nurse Case Managers available for 2nd and 3rd opinions
Customer service hours cover both AZ and Eastern time zones

Don’t become another FMLA lawsuit headline! Request a proposal today!

Request a No-cost Proposal

About FMLA

Why outsource FMLA administration?

Outsourcing FMLA administration allows businesses to ensure compliance with complex regulations, reduce administrative burden and costs, access expertise and resources for managing leave requests, maintain consistency in processing claims, and free up internal HR staff to focus on strategic initiatives.

Is it cost-effective to outsource FMLA?

Yes, outsourcing FMLA administration can be cost-effective for businesses, as it can help avoid penalties for non-compliance, reduce administrative overhead, minimize the risk of costly mistakes which can lead to litigation.

FMLA: Who must comply with FMLA?

According to the Department of Labor (DOL), a covered employer may be a, “…private-sector employer (with 50 or more employees in at least 20 workweeks of the current or previous calendar year), a public agency, or a school.” To protect themselves and the rights of their employees, it’s important to choose the right trusted partner to ensure compliance with FMLA regulations.